Cisco CX Level 2 24x7x4 10/48x100M-10GT 6x100G

Keep high-density Cisco switching environments covered with Level 2 support built for nonstop operations. This service is suited to teams running mixed-speed access and uplink fabrics that need fast response, vendor escalation, and support aligned to production network demands. Protect critical switching fabrics with 24x7 support coverage Shorten incident response time with a 4-hour service objective Support mixed-speed access layers using 48 ports up to 10G Sustain high-bandwidth uplinks with 6 x 100G support scope Align service coverage with Cisco enterprise network deployments Reduce operational risk in data center and campus environments Provide vendor-backed escalation for production network incidents Key Features Cisco CX Level 2 service tier 24x7 support coverage 4-hour response objective Supports 48 ports at 100M/1/2.5/5/10G Supports 6 x 100G uplinks Designed for enterprise switching environments Vendor escalation for network operations FAQ What kind of environment is this support designed for? It is intended for high-density Cisco switching environments in enterprise data centers, campus cores, and aggregation layers. What does the 4-hour response objective cover? It defines the target time for vendor response after a support case is opened. Does this service support high-speed uplinks? Yes. The service scope includes 6 x 100G uplinks. Why choose Level 2 support? It is a stronger fit for critical network fabrics that need continuous coverage and faster escalation than basic support tiers.