Cisco CX Level 1 SWDCNM License for SAN Analytics | TAC Support — CON-L1SW-M97A5

Support SAN analytics operations on Cisco MDS 9700 platforms with a service package built for production infrastructure. Cisco CX Level 1 combines software support with TAC live assistance, giving your team a direct path to vendor expertise when analytics-related issues need attention. In storage environments, visibility tools are only valuable when they remain available and trustworthy. This service helps preserve that reliability by providing technical support coverage aligned to Cisco’s support model. For teams responsible for SAN analytics, the benefit is not just faster troubleshooting — it is fewer blind spots when operational decisions depend on accurate data. Cisco’s foundational support approach is especially relevant for organizations that cannot afford extended uncertainty during incidents. With TAC live support, your team can escalate issues to Cisco resources and keep remediation moving. That makes this service a practical fit for enterprises that want to protect the operational value of SAN analytics without building a larger internal support burden. Ideal For Supporting SAN analytics deployments on Cisco MDS 9700 infrastructure Maintaining vendor escalation coverage for storage visibility tools Reducing downtime during analytics-related incidents in data centers Backing enterprise teams that depend on SAN health and performance data Why This Product 1 Focused on SAN analytics support rather than general network coverage 2 Includes TAC live support for faster escalation 3 Built for Cisco MDS 9700 environments 4 Supports production storage visibility workflows