Cisco CX Level 1 SW Sub C9300 DNA Essentials | 24x7 Support — CON-L1SWT-C93E24
Keep Cisco Catalyst 9300 DNA Essentials supported with a 1-year, 24x7 technical service designed for teams that cannot afford slow answers. This subscription centers on practical support coverage: phone, web, and email assistance, plus access to a web knowledge base and new releases updates. For infrastructure teams managing access-layer and campus switching, that means faster issue triage, clearer escalation paths, and fewer delays when production traffic depends on the platform. The value here is not just access to support. It is continuity. When a switch stack sits at the edge of critical user, voice, or application traffic, service gaps become operational risk. This support package helps reduce that risk by keeping expert help available around the clock for a full year. It is a fit for organizations that want predictable support coverage tied to a Cisco platform already deployed in demanding environments. Choose this service when uptime, response speed, and vendor-backed guidance matter more than lowest-cost coverage. It is built for teams that need dependable assistance and current software access to keep the network stable and supportable. Ideal For Supporting Cisco Catalyst 9300 DNA Essentials in enterprise campus networks Maintaining help coverage for production switching environments Providing escalation support for network operations teams Keeping software access current during active service periods Why This Product 1 24x7 coverage versus business-hours-only support 2 Includes new releases updates for software continuity 3 Provides phone, web, and email access for faster resolution 4 Built for Cisco Catalyst 9300 DNA Essentials environments
- Service name: Platinum Support
- Pricing Type: Subscription
- Product Supported: Cisco Catalyst 9300 DNA Essentials
- Bundle Support: Platinum Support
- Covered Period: 1 Year
- Provided Support: Phone Support, Email Support, Web Support, Web Knowledge Base Access, New Releases Update
- Service Characteristic: Technical
- Service Type: Technical Support
- Remote Onsite: Remote
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: Remote
- Service Description: 24x7 support with web, email, and phone access plus new releases updates and web knowledge base access
- Key Feature 1: 24x7 technical support service
- Key Feature 2: 1-year service duration
- Key Feature 3: Phone, web, and email support
- Key Feature 4: Web knowledge base access
- Key Feature 5: New releases update support
- Key Feature 6: Service name: Platinum Support
- Key Feature 7: Service main type: Technical
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