Cisco CX Level 1 SW C9300 DNA Advantage | Support, Enterprise, Licensing — CON-L1SWX-3XA24SMY

Protect Catalyst 9300 deployments with Cisco CX Level 1 SW C9300 DNA Advantage, a support-focused service designed for teams that need fast access to Cisco expertise and dependable case handling. Built for enterprise switching environments, it helps reduce time spent troubleshooting by connecting your operations team with the resources needed to isolate issues, restore service, and keep critical access layers performing as expected. For infrastructure groups managing campus, branch, or distributed enterprise networks, this service adds a higher-touch support path around the Cisco Catalyst 9300 platform. It is well suited to organizations that depend on consistent network availability for identity services, collaboration, endpoint access, and application traffic. Rather than absorbing delays from generic support channels, teams gain a more direct route to vendor-backed assistance when network behavior needs attention. CX Level 1 support is a practical choice for environments where the switching layer is too important to leave to chance. It helps standardize support coverage across the installed base, supports operational continuity, and gives procurement teams a clear way to align service investment with the value of the underlying hardware platform. Ideal For Supporting campus access-layer switches in enterprise headquarters networks Maintaining service coverage for distributed branch Catalyst 9300 deployments Standardizing vendor support across production switching infrastructure Backing network operations teams that need Cisco-aligned escalation paths Why This Product 1 Direct Cisco support versus third-party assistance 2 Built for Catalyst 9300 environments rather than generic network coverage 3 Better fit for production switching than break-fix-only plans 4 Helps reduce downtime risk with vendor escalation paths