Cisco CX Level 1 SW C9200CX DNA Adv WEM | 1-Year Support — CON-L1SWX-2CXA12MY

Maintain service continuity on Cisco Catalyst 9200CX DNA Advanced environments with a support plan built for fast escalation and steady operational control. CX LEVEL 1 SW C9200CX DNA ADV WEM delivers 24x7 technical assistance for one year, giving infrastructure teams a direct path to help when production access, configuration, or service issues need immediate attention. The service includes phone support with a 30-minute response target, plus email support, security alert notification, and new releases updates. That combination matters in environments where patch timing, vulnerability awareness, and release planning affect uptime and change windows. Instead of relying on ad hoc troubleshooting, teams get a defined support channel and a predictable response model. For organizations running Cisco access switching in business-critical networks, this support tier helps reduce time spent diagnosing issues and improves confidence during maintenance cycles. It is a practical fit for teams that need vendor-backed assistance without adding unnecessary complexity to the support model. Ideal For Supporting Cisco Catalyst 9200CX DNA Advanced access switches in branch networks Maintaining production switching environments that require 24x7 vendor assistance Managing patch and release planning for enterprise network operations teams Escalating urgent service issues that need a 30-minute phone response target Why This Product 1 24x7 coverage versus business-hours-only support 2 30-minute phone response versus slower standard response targets 3 Includes security alerts and release updates 4 Built for Cisco Catalyst 9200CX DNA Advanced environments