Cisco CX Level 1 Support for C9300L 24P PoE | Enterprise Technical Support — CON-L1NCD-C9300L24

Keep your Catalyst access layer covered with Cisco CX Level 1 support for the C9300L 24-port PoE platform with 4x10G uplinks. This technical service is designed for teams that depend on stable wired access, consistent PoE delivery, and fast issue resolution across campus and branch networks. For infrastructure groups managing user connectivity, voice endpoints, wireless access points, and edge devices, service coverage matters as much as hardware capability. CX Level 1 support helps reduce operational risk by giving you a defined support path for the switching platform that anchors day-to-day network access. It is a practical fit for organizations that want predictable service coverage around a widely deployed access switch rather than ad hoc break-fix response. This service is especially relevant where downtime has a direct cost: help desks, office floors, retail locations, and distributed sites that rely on the switch for both data and PoE power. By pairing technical support with the underlying C9300L deployment, it helps preserve continuity for connected devices and the users who depend on them. Ideal For Supporting campus access switches that power phones, APs, and endpoints Covering branch office switching where uptime affects daily operations Maintaining network edge service for distributed enterprise locations Backing PoE access layers in office and retail environments Why This Product 1 Service coverage is tied to the Catalyst C9300L 24-port PoE platform 2 Includes support for 4x10G uplink environments 3 More suitable for enterprise access switching than generic break-fix coverage 4 Built for operational continuity in campus and branch networks