Cisco CX Level 1 Nexus 9300 Series 36P 40/100G QSFP28 | Enterprise Support — CON-L14HR-N9KC93X2

Keep your Nexus 9300 Series environment covered with support designed for always-on infrastructure. CX Level 1 24x7x4 provides Cisco support for 36-port 40/100G QSFP28 deployments, giving teams a clear response commitment when issues affect production traffic. This service is a strong fit for networks that cannot wait for business hours. With 24x7 coverage and a four-hour response target, it helps reduce uncertainty during incidents, maintenance events, and after-hours changes. That matters in high-throughput switching environments where a delayed response can ripple across application performance, user access, and service availability. For procurement and operations teams, the value is in predictability. You get a support model aligned to critical network infrastructure, with enough responsiveness to protect uptime while avoiding the complexity of building internal after-hours coverage for every event. It is a practical way to keep a premium switching platform supported at the level its role demands. Ideal For Supporting a production Nexus 9300 Series switch in a data center leaf-spine fabric Covering after-hours incidents in a 24x7 operations environment Maintaining service continuity for 40/100G uplink-heavy network segments Providing vendor-backed response for critical campus or aggregation switching Why This Product 1 24x7 coverage for always-on operations 2 4-hour response for faster incident handling 3 Cisco support for Nexus 9300 Series 4 Better fit for critical switching fabrics