Cisco CX Level 1 ISR1100 8x5xNBD Route Support | Cisco Services — CON-L1NBD-ISR110X4

Keep branch routing resilient when outages threaten user access, voice, and application traffic. Cisco CX Level 1 8x5xNBD for the ISR1100 Series provides structured support coverage designed to shorten recovery time after hardware issues and keep network operations moving during the business week. This service is built for organizations that depend on ISR1100 routers at the edge and need predictable response coverage without the cost of around-the-clock premium support. With 8x5 next-business-day assistance, teams can align service coverage to standard operating hours while still maintaining a clear path to vendor-backed resolution. For procurement teams, the value is straightforward: preserve uptime where it matters, avoid ad hoc break-fix delays, and maintain support continuity on Cisco infrastructure already embedded in the branch. For infrastructure leaders, it adds a dependable service layer around a critical routing platform, helping protect connectivity for remote sites, distributed users, and business applications that cannot wait for slow escalation. Ideal For Branch offices running ISR1100 routers for WAN edge connectivity Distributed sites that need weekday support for routing hardware issues IT teams standardizing support coverage across Cisco branch infrastructure Organizations extending lifecycle protection for deployed ISR1100 systems Why This Product 1 Adds vendor-backed support instead of relying on internal break-fix only 2 Uses 8x5 next-business-day coverage rather than 24x7 premium pricing 3 Targets ISR1100 Series routers for precise infrastructure fit 4 Helps reduce downtime risk on branch edge routing