Cisco CX Level 1 for HyperFlex HX240C M6 | On-site Support — CON-L1NCO-HXAF24CX

Protect the availability of your Cisco HyperFlex HX240C M6 all-flash node with CX Level 1 renewal coverage built for operational continuity. This service pairs 8x7xnext-calendar-day support with on-site exchange handling, giving IT teams a defined path to restore failed hardware without waiting on ad hoc escalation. For environments running storage-intensive virtualized workloads, the value is in response discipline. Phone support provides a direct line to Cisco assistance, while the service model helps reduce the time between incident detection and replacement action. That matters when the node sits inside a cluster supporting business-critical applications, where even a single hardware delay can ripple across performance and availability. CX Level 1 is a practical fit for teams that want vendor-backed coverage without overbuying service tiers they will not use. It supports planned operations, simplifies renewal management, and helps preserve the serviceability of an installed HyperFlex platform already carrying production demand. Ideal For Renew support for a production HyperFlex HX240C M6 node in a virtualized cluster Cover an all-flash infrastructure layer that supports business-critical applications Maintain vendor-backed response for a remote or branch datacenter with limited local staff Reduce replacement delays for hardware incidents in a standardized Cisco environment Why This Product 1 Includes on-site exchange handling instead of basic phone-only assistance 2 Built for Cisco HyperFlex HX240C production environments 3 Provides 8x7xnext-calendar-day coverage for scheduled operational windows 4 Fits teams renewing vendor support on installed all-flash nodes