Cisco CX Level 1 DNA Center Appliance Gen 3 80 Core | SMARTnet Exchange — CON-L1NCD-DN3HWLXL

Keep network operations moving when the appliance cannot wait for a standard service window. Cisco SMARTnet Extended Service for the DNA Center Appliance (Gen 3) delivers 24x7 coverage with 4-hour parts response and exchange support, helping restore service quickly after a hardware issue. This service is built for teams that depend on Cisco DNA Center to maintain visibility, policy, and operational control across the network. With phone support, web knowledge base access, new releases updates, and replacement service included, it gives infrastructure teams a direct path to diagnosis and recovery without unnecessary delay. For environments where downtime affects more than a single system, this level of coverage helps protect the operational layer that sits above the network. It is the right fit when the appliance supports business-critical workflows and the cost of waiting is higher than the cost of assured response. Ideal For Support a Cisco DNA Center Appliance Gen 3 in a network operations environment Cover a production appliance that cannot tolerate extended hardware downtime Maintain service continuity for centralized network management workflows Backstop infrastructure teams that need rapid parts response and exchange handling Why This Product 1 Includes 24 x 7 x 4 hour coverage instead of standard business-hours support 2 Adds exchange service for faster recovery after hardware failure 3 Provides 4 hour parts response to reduce operational disruption 4 Covers the Cisco DNA Center Appliance Gen 3 80 Core platform