Cisco CX Level 1 CON-L1NCD-FLSA1MAG Support | ASR 1000 Enterprise — CON-L1NCD-FLSA1MAG

Keep ASR 1000 environments under a defined support umbrella with Cisco CX Level 1 coverage tied to 1GE port entitlement. This service is designed for teams that need predictable support terms, clear contract scope, and a structured response model for critical network infrastructure. For enterprise routing platforms, support quality affects more than incident handling. It influences operational planning, escalation confidence, and the ability to maintain service levels across distributed sites. Cisco CX Level 1 helps formalize that support relationJTFp so procurement and network operations can align on a known coverage model. The 8x7 NCD structure is well suited to organizations that want business-hours coverage with a disciplined service framework rather than broad, open-ended support. It is a practical choice when the goal is to protect a specific ASR 1000 deployment, preserve budget discipline, and keep support aligned to the value of the installed base. Ideal For Supporting ASR 1000 routers in branch or campus network environments Maintaining contract coverage for 1GE port-based infrastructure deployments Budgeting support for production routing platforms with business-hours coverage Standardizing escalation and service terms across Cisco network assets Why This Product 1 8x7 NCD coverage versus standard business-only break-fix support 2 1GE port entitlement versus broad platform-wide licensing 3 Cisco-backed service versus third-party support contracts 4 Defined support scope versus open-ended incident coverage