Cisco CX Level 1 CON-L1NCD-DSC9396K 96-Port FC Switch Support | Enterprise — CON-L1NCD-DSC9396K

Protect the operational value of your Cisco 9396T 32G Fibre Channel switch with Level 1 support coverage built for environments where storage fabric availability matters. This service is designed to support a 96-port FC switching deployment with 8x7 coverage, giving infrastructure teams a defined escalation path when issues arise. For organizations running shared storage, virtualization, or business-critical workloads, support coverage is part of the platform strategy. It helps reduce uncertainty during incidents, shortens the path to vendor assistance, and supports more predictable operations across the SAN. That matters when a switch sits in the middle of performance-sensitive storage traffic and downtime is measured in business impact. Cisco support services are often selected not just for issue response, but for the confidence they bring to procurement and operations teams planning around lifecycle risk. This Level 1 offering fits that model: focused coverage for a specific hardware environment, with the clarity enterprise teams expect when standardizing support around mission-critical infrastructure. Ideal For Supporting a production SAN built on Cisco Fibre Channel switching Maintaining coverage for a 96-port storage fabric in a data center Standardizing vendor support for 32G FC infrastructure Adding service coverage to a mission-critical Cisco switch deployment Why This Product 1 Purpose-built for a specific Cisco FC switch platform 2 8x7 coverage supports planned enterprise operations 3 Better fit for storage fabrics than generic support plans 4 Designed for environments where escalation speed matters