Cisco CX Level 1 8x7 NCD Analog Voice Support | Phone Support, 4 Hour — CON-L1NCD-VG42014F

Maintain service continuity for analog voice environments with Cisco Partner Support Service, a partner-delivered support model backed by Cisco services infrastructure. Built for qualified Cisco channel partners, this offering helps you extend your support portfolio, improve operational margins, and deliver a more complete service experience under your own brand. Unlike Cisco-branded services that Cisco fulfills directly, this collaborative model keeps primary support responsibility with the partner while giving you access to Cisco’s service resources and structure. That makes it a strong fit for partners that want to scale support delivery without losing ownerJTFp of the customer relationJTFp. The service is structured for phased implementation, allowing teams to introduce capabilities in a controlled way and expand as operational maturity grows. With 8x7 coverage and a 4-hour response target, it supports environments where timely assistance matters and predictable service handling is part of the value proposition. For organizations supporting analog voice deployments, this service helps create a more credible support motion, strengthen recurring service revenue, and deliver a higher-touch experience without building every capability from scratch. Ideal For Supporting Cisco analog voice deployments under a partner brand Building recurring support services for channel customers Adding phone-based technical support to an existing services portfolio Phasing in support capabilities across a growing partner practice Why This Product 1 Partner-delivered service model instead of direct Cisco fulfillment 2 8x7 coverage for ongoing support availability 3 4-hour response target for faster issue handling 4 Built to help partners expand support margins and service offerings