Cisco CX Level 1 8x5xNBDMDS 9396S 96 Active Ports 16G SFPs | Support — CON-L1NBD-C9396ES

Keep your 9396S switching environment covered with Cisco CX Level 1 8x5xNBDMDS support. Built for teams that need a clear response path, this service provides next-business-day hardware support during standard business hours, helping reduce the operational impact of unexpected failures. For infrastructure teams managing active production networks, the value is in speed, predictability, and vendor-backed escalation. With coverage aligned to the 9396S platform and configurations using 96 active ports and 16G SFPs, this service helps maintain continuity without overbuying broader support than the deployment requires. It is a practical fit for organizations that want dependable Cisco service coverage for core switching assets while keeping procurement aligned to the installed base. When the network is carrying business-critical traffic, service response matters as much as the hardware itself. Ideal For Support core campus switching in standard business hours Cover production network hardware in branch or data center environments Maintain service entitlement for installed Cisco 9396S assets Protect switch deployments where next-business-day response is sufficient Why This Product 1 More defined than break-fix support alone 2 More practical than overprovisioned premium coverage 3 Aligned to Cisco 9396S switching assets 4 Built for standard business-hour operations