Cisco CX Level 1 8x5xNBD Support for Ceiling Microphone Pro | Enterprise — CON-L1NBD-CSMICROC

Keep collaboration spaces available when audio matters most. Cisco CX Level 1 8x5xNBD support for the Ceiling Microphone Pro adds structured service coverage for environments that depend on clear voice pickup and consistent room performance. With business-hours support and next-business-day response, this service is designed for teams that need predictable resolution paths without overbuying premium coverage for every room. For enterprise AV and IT teams, the value is operational control. Standardized support helps simplify incident handling, reduce time spent coordinating vendor escalation, and maintain confidence across conference rooms, huddle spaces, and executive meeting areas. It is a practical fit for organizations that want dependable support economics while still protecting user experience in business-critical collaboration spaces. This service is especially useful when microphone performance is tied to meeting productivity, remote participant clarity, and room standardization. It supports a cleaner procurement model by aligning service level with the deployment’s importance, giving teams a clear path to maintain uptime and service continuity. Ideal For Standardizing support for enterprise conference rooms Covering executive meeting spaces with predictable response timing Supporting AV-managed collaboration rooms in corporate offices Reducing downtime risk for daily-use meeting environments Why This Product 1 Business-hours support instead of 24x7 premium coverage 2 Next-business-day response for predictable service timing 3 Cisco-specific coverage for the Ceiling Microphone Pro 4 Better fit for standardized collaboration room deployments