Cisco CX Level 1 8x5xNBD Support for C9300X 12x25G | Enterprise Support — CON-L1NBD-C93000Y1

Maintain service continuity on Cisco C9300X 12x25G switching with CX Level 1 support built for federal deployments. This 8x5xNBD coverage model is designed for teams that need predictable response windows, structured support handling, and a clear path to restore service when network issues interrupt operations. For infrastructure teams, the value is not just access to support. It is the ability to keep a critical switching layer under active coverage without overbuying services that do not match the environment. Fed-only eligibility aligns the offering to government procurement requirements, while next-business-day response helps reduce the operational drag of waiting on resolution paths. This support package fits organizations that depend on stable access switching for user connectivity, application access, and segmented network traffic. It is a practical choice when the hardware is already standardized on Cisco C9300X and the priority is dependable vendor-backed assistance rather than ad hoc troubleshooting. The result is a cleaner support posture for a platform that sits close to the core of daily operations. Ideal For Federal campus networks standardizing on Cisco C9300X access switching Branch or office switching environments requiring weekday support coverage Procurement programs that require Fed-only service eligibility Operations teams needing predictable next-business-day support response Why This Product 1 Fed-only eligibility for government procurement alignment 2 8x5xNBD coverage for predictable weekday support 3 Built for Cisco C9300X 12x25G switching environments 4 More structured than break-fix support for critical access layers