Cisco CX Level 1 8x5xNBD Support for ASR100HX | Enterprise Support — CON-L1NBD-ASR100HX

Protect critical routing infrastructure with Cisco CX Level 1 8x5xNBD support for the ASR100HX platform. This service is built for teams that need dependable assistance during standard business hours and a next-business-day response path when issues arise. It adds a structured support layer around a high-value network asset, helping reduce operational uncertainty and keep escalation paths clear. For infrastructure teams, the value is in consistency. When a platform supports core connectivity, even routine incidents can ripple across users, applications, and sites. CX Level 1 8x5xNBD helps you maintain a defined support posture without overcommitting to around-the-clock coverage. That makes it a practical fit for environments where business-hour operations, controlled budgets, and predictable service expectations all matter. This support offering is especially relevant for organizations that want to preserve uptime on Cisco routing hardware while aligning service costs to actual operational needs. It provides a clear service boundary, a known response model, and the confidence that comes from vendor-backed support for a mission-critical platform. Ideal For Supporting branch or campus routing platforms during standard business hours Maintaining service coverage for production ASR100HX deployments Budget-conscious support planning for enterprise network hardware Providing vendor escalation for critical routing incidents Why This Product 1 Business-hour coverage instead of 24x7 support 2 Next-business-day response for planned service economics 3 Purpose-built for Cisco ASR100HX 4 Vendor-backed support versus third-party coverage