Cisco CX Level 1 8x5xNBD Support | 9396S | 48 Ports 16G SFPs — CON-L1NBD-C9348ES

Keep network operations covered with Cisco CX Level 1 support for the 9396S platform. Designed for organizations that depend on predictable response times, this service provides 8x5 coverage with next-business-day support to help reduce disruption when issues arise. For infrastructure teams, the value is in response discipline. Instead of waiting through extended outage windows, you get a support model aligned to business hours and a defined escalation path for the covered system. That matters when the switch is carrying production traffic, access-layer connectivity, or other workloads where delay translates directly into operational risk. This service is tied to a 9396S configuration with 48 active ports and 16G SFPs, making it a fit for environments that need support coverage matched to a specific hardware deployment. It is a practical choice for teams that want to protect uptime, simplify vendor support planning, and keep a critical switching asset under a formal service contract. Ideal For Support a production access-layer switch in a business-hours environment Maintain service coverage for campus network infrastructure Reduce downtime risk for a 9396S deployment with active user traffic Standardize vendor support for Cisco switching assets Why This Product 1 8x5 next-business-day coverage is suited to business-hour operations 2 Cisco-specific support aligns to the 9396S platform 3 Formal service coverage helps reduce downtime exposure 4 Support is tied to the exact port and optics configuration