Cisco CX Level 1 8x5xNBD Support

Protect access-layer switching with Cisco CX Level 1 8x5xNBD coverage for a 24-port PoE design and 4 GE uplinks. Keep support aligned to business hours with next-business-day response, helping maintain operational continuity for wired endpoints, edge devices, and branch network access. Protect access-layer uptime with 8x5xNBD support coverage Support powered endpoints using 24 PoE downlinks Connect upstream networks via 4 GE uplinks Align incident response with business-hour operations Reduce downtime exposure with next-business-day service terms Maintain support continuity across branch and campus deployments Simplify procurement with a clearly defined service level Keep edge switching under active vendor support Key Features Cisco CX Level 1 support service 8x5xNBD service coverage 24 PoE downlinks 4 GE uplinks Professional services category MPN: CON-L1NBD-IE932S2A Access-layer switching support FAQ What does 8x5xNBD mean? It indicates support coverage during business hours, five days a week, with next-business-day response terms. Is this a hardware switch? No. This is a Cisco support service associated with a 24-port PoE downlink and 4 GE uplink configuration. What environments fit this service? It is a strong fit for branch, campus, and distributed access-layer deployments. Why choose this support level? It provides a practical balance of coverage and cost for organizations that do not require 24x7 support.