Cisco CX LEVEL 1 8X5XNBD Secure Network Server for ISE App | Support — CON-L1NBD-SNS3B8K9

Keep identity services supported with Cisco CX Level 1 coverage for the Medium Secure Network Server used with the ISE application. This service is structured for organizations that need predictable support windows, defined response timing, and a clear path for resolving operational issues without disrupting network access workflows. The value here is operational certainty. When ISE is part of your access control and policy enforcement stack, delays in support can ripple across authentication, segmentation, and user access. An 8x5xNBD support model gives your team a practical service window during business hours, with next-business-day response expectations that fit standard enterprise operations. That makes it easier to plan maintenance, manage incidents, and keep support costs aligned with the criticality of the platform. This is a strong fit for teams that want formal Cisco support coverage for a secure network server environment tied to ISE. It supports organizations that prioritize continuity, vendor accountability, and a support structure that matches the importance of identity infrastructure. For procurement teams, it offers a clear service definition; for architects, it provides a support model that complements production network demands. Ideal For Supporting a production Cisco ISE deployment in an enterprise network Maintaining service coverage for identity and access control operations Planning support around business-hour IT operations Adding vendor-backed coverage to a secure network server environment Why This Product 1 Business-hour support model with next-business-day response 2 Specific to Cisco ISE application infrastructure 3 More defined than generic break-fix coverage 4 Matches enterprise identity service operations