Cisco CX Level 1 8x5xNBD Room Bar Support | Collaboration Service — CON-L1NBD-CSTMBARW

Support collaboration spaces with a service plan designed around predictable response and practical assistance. CX Level 1 8x5xNBD coverage provides business-hour support with next-business-day response, giving IT teams a structured way to handle issues affecting Cisco Room Bar deployments. For organizations that depend on meeting-room availability, that means fewer interruptions and a faster path to resolution when endpoints need help. This service is a strong fit for environments where collaboration hardware must stay ready for daily use, but where 24x7 coverage is not required. Level 1 support is useful for initial triage, issue intake, and guided next steps, helping teams move from symptom to action without unnecessary delay. The result is a support model that matches the operational rhythm of office and hybrid-work spaces. Choose this service when you want dependable coverage for a Cisco Room Bar installation without overbuying support you will not use. It helps protect the user experience in conference rooms, simplifies escalation handling, and gives procurement a clear service level tied to business hours and next-business-day response. Ideal For Support Cisco Room Bar devices in conference rooms and huddle spaces Cover collaboration endpoints used during standard office hours Provide first-line assistance for room-based video collaboration issues Maintain predictable support for hybrid-work meeting environments Why This Product 1 More predictable than ad hoc break-fix support for meeting-room devices 2 Better fit than 24x7 coverage for office-hour collaboration usage 3 Faster response than standard warranty-only coverage 4 Designed for first-line support rather than advanced engineering escalation