Cisco CX Level 1 8x5xNBD Nexus 9300 ACI Support | Enterprise Support — CON-L1NBD-N9KC4CHL

Maintain control over your Nexus 9300 ACI fabric with Cisco CX Level 1 support built for operational teams that value response discipline and vendor accountability. This service is aligned to the demands of leaf-spine switching, where a delayed support path can affect east-west traffic, application performance, and change windows. With 8x5xNBD coverage, support is available during standard business hours and targets next-business-day response for covered incidents. That makes it a practical fit for stable production networks, planned maintenance environments, and organizations that prioritize predictable support economics while still keeping OEM escalation in place. For ACI and NX-OS deployments, Cisco support helps reduce time spent navigating complex network issues by providing direct access to the vendor’s case process. It is especially valuable when the fabric underpins virtualization, storage, or application tiers that depend on consistent switching behavior. For teams standardizing on Cisco Nexus 9300 platforms, this service adds a clear support path without overbuying around-the-clock coverage that the environment may not require. Ideal For Supporting Nexus 9300 ACI leaf-spine fabrics in enterprise data centers Covering production switching for virtualization and storage networks Backing planned maintenance environments with business-hours support Standardizing OEM support across Cisco campus and data center fabrics Why This Product 1 Next-business-day response versus same-day premium coverage 2 Business-hours support versus 24x7 coverage 3 Cisco OEM escalation versus third-party network support 4 Purpose-built for Nexus 9300 ACI versus generic switching support