Cisco CX Level 1 8x5xNBD for HCI 220cM8 | Support Services — CON-L1NBD-HCINXE3S

Keep hyperconverged workloads on track with Cisco CX Level 1 support for the Compute Hyperconverged HCI 220cM8. Built for teams that cannot afford long recovery windows, this 8x5xNBD service provides business-hours coverage and next-business-day response to help accelerate issue resolution when infrastructure pressure is highest. For environments running consolidated virtual workloads, storage, and compute on a single platform, support quality matters as much as hardware capacity. This service gives operations teams a defined support path for the HCI 220cM8, helping reduce uncertainty during incidents and making escalation more predictable. That matters when a cluster issue can affect multiple applications at once. Cisco CX Level 1 support is a practical fit for organizations that want dependable coverage without overbuying service tiers they do not need. It helps preserve uptime, support operational continuity, and protect the investment already made in the platform. For procurement teams, it is a straightforward way to align support cost with the business impact of the system. Ideal For Supporting production hyperconverged clusters during business hours Maintaining service coverage for virtualized application environments Reducing downtime exposure for consolidated compute and storage platforms Extending support for Cisco HCI deployments in enterprise data centers Why This Product 1 Business-hours coverage with next-business-day response 2 Designed specifically for Cisco Compute Hyperconverged HCI 220cM8 3 More predictable support path than ad hoc break-fix coverage 4 Better fit for production HCI than basic warranty-only coverage