Cisco CX Level 1 8x5xNBD for Catalyst 9500 48-Port | Support, Enterprise — CON-L1NBD-C95048EY

Keep your Catalyst 9500 deployment covered with Cisco CX Level 1 8x5xNBD support designed for operational continuity. This service aligns response coverage to business hours and next-business-day handling, giving infrastructure teams a clear path when a switch issue threatens access, aggregation, or uplink stability. Built for the 48-port 1/10/25G Catalyst 9500 platform with 4-port 40G uplinks, this support entitlement helps reduce uncertainty around recovery timelines and vendor escalation. It is a practical fit for teams that need dependable assistance without overbuying premium around-the-clock coverage. For environments where switch availability directly affects users, applications, and downstream services, this service adds a predictable support layer around a high-value network asset. It is especially useful when standardizing support across a Cisco campus or distribution footprint and when procurement needs a clearly defined service term tied to a specific hardware platform. Ideal For Campus access switching support for Catalyst 9500 deployments Distribution-layer coverage for business-hours operations Procurement of vendor-backed support for installed Cisco switches Standardized support planning across enterprise network refreshes Why This Product 1 Business-hours coverage instead of 24x7 premium support 2 Platform-specific entitlement for Catalyst 9500 hardware 3 Next-business-day response for predictable incident handling 4 Better fit for controlled support budgets on core switching