Cisco CX Level 1 8x5xNBD for Catalyst 2960 Plus 24 PoE | Support — CON-L1NBD-WSC2962S

Protect access-layer uptime with Cisco CX Level 1 8x5xNBD support for Catalyst 2960 Plus 24 10/100 switches with 8 PoE ports. This service is built for environments where network interruptions affect phones, endpoints, and day-to-day operations, and where fast vendor-backed response matters more than ad hoc troubleshooting. With next-business-day hardware replacement coverage and 8x5 support hours, this plan helps reduce the operational risk of waiting on parts or scrambling for escalation paths. It is a practical fit for organizations that still depend on proven Catalyst switching and want support aligned to business hours, not around-the-clock premium coverage they may not need. For procurement teams, the value is straightforward: predictable support scope, Cisco-backed service, and a service level matched to stable branch, campus, or edge deployments. For infrastructure teams, it means less time managing recovery logistics and more confidence that critical access switching can be returned to service quickly when issues arise. Ideal For Support branch office access switches that power phones and endpoint devices Cover campus edge switching where business-hours response is sufficient Maintain legacy Catalyst infrastructure with predictable replacement service Reduce recovery time for PoE access switches in distributed offices Why This Product 1 Business-hours support instead of 24x7 premium coverage 2 Next-business-day replacement for faster recovery planning 3 Matched to Catalyst 2960 Plus access switching 4 Vendor-backed service for legacy PoE edge deployments