Cisco CX Level 1 8x5xNBD for C9300 48P

Protect Catalyst 9300 48-port deployments with Cisco CX Level 1 support built for fast issue resolution during business hours. This service adds next-business-day hardware response and structured vendor assistance, helping keep access layers stable when outages threaten user productivity and network availability. Protect access-layer uptime with Cisco CX Level 1 support for Catalyst 9300 48-port deployments Restore failed hardware faster with next-business-day response coverage Align support costs to business-hour operations with 8x5 service coverage Reduce troubleshooting delays using Cisco-backed vendor assistance Support critical campus connectivity with coverage for a core switching platform Simplify procurement planning with a clearly defined service entitlement Maintain operational continuity through structured replacement coordination Match support investment to environments that do not require 24x7 coverage Key Features Cisco CX Level 1 service entitlement 8x5 business-hour support coverage Next-business-day hardware response Designed for Catalyst 9300 48-port platform Vendor-backed support for enterprise switching Service-only offering, no hardware included FAQ What does 8x5xNBD mean? It indicates business-hour coverage, five days per week, with next-business-day response for covered issues. What product does this service support? It is intended for Cisco Catalyst 9300 48-port switch deployments. Is hardware included? No. This is a support service entitlement, not a hardware product. Why choose this over a higher-tier support plan? It fits environments that need Cisco-backed coverage and next-business-day response without paying for 24x7 service they may not use.