Cisco CX Level 1 8x5xNBD Catalyst 9500 32-Port 100G Support | Enterprise — CON-L1NBD-C95AC032

Keep your Catalyst 9500 access and aggregation layer covered with Cisco CX Level 1 8x5xNBD support. Built for teams that cannot afford extended outages, this 1-year service provides next-business-day response and technical assistance during standard business hours, helping you restore service faster when issues arise. For infrastructure teams running high-throughput switching, the value is in response discipline. You get a support path designed to shorten troubleshooting cycles, protect the investment in a 32-port 100G-only Catalyst 9500 deployment, and reduce the operational drag of unplanned incidents. That matters when the switch sits in a critical path for campus, data center, or aggregation traffic. This service is a practical fit for organizations that want Cisco-backed coverage without overbuying premium support tiers they may not need. It gives procurement a clear service term, operations a defined escalation path, and engineering a vendor-aligned support model for a high-value switching platform. Ideal For Supporting a campus core or aggregation switch that carries business-critical traffic Covering a Catalyst 9500 deployment where next-business-day response is sufficient Standardizing vendor support for enterprise switching assets under a 1-year term Reducing operational risk for networks that depend on Cisco escalation paths Why This Product 1 Next-business-day response instead of basic break-fix coverage 2 Cisco-backed support for a specific Catalyst 9500 32-port 100G platform 3 1-year term simplifies renewal and budget planning 4 Business-hours support fits standard enterprise operations