Cisco CX Level 1 8x5xNBD Catalyst 9300X Support | Enterprise — CON-L1NBX-C9300XYE

Keep Catalyst 9300X switching environments covered with Cisco CX Level 1 support built for teams that need predictable service coverage and fast access to vendor expertise. This service is structured around 8x5 next-business-day support, giving infrastructure teams a clear support path during standard operating hours without paying for around-the-clock coverage they may not need. For enterprise access networks, the value is in reducing time spent diagnosing issues alone. Cisco-backed support helps accelerate case handling, preserve network availability, and keep critical switching infrastructure aligned with operational requirements. That matters when the switch layer carries user access, voice, wireless, and application traffic that cannot afford extended uncertainty. This support offering is a practical fit for organizations standardizing on Catalyst 9300X hardware and looking to protect the investment with a service tier that balances cost and responsiveness. It is especially relevant for procurement teams that need a support model with clear coverage boundaries, predictable renewal planning, and vendor accountability tied to the installed base. Ideal For Enterprise campus access switching support for Catalyst 9300X stacks Business-hours support coverage for branch and headquarters network teams Procurement of vendor-backed support for installed Cisco switching infrastructure Lifecycle protection for access-layer hardware in standardized Cisco environments Why This Product 1 8x5 next-business-day coverage instead of 24x7 premium support 2 Cisco-backed technical support for Catalyst 9300X hardware 3 2-year service term for predictable planning 4 Remote electronic service delivery for distributed teams