Cisco CX Level 1 8x5xNBD Catalyst 9300X 12x25G Fiber Ports | Enterprise Support — CON-L1NBD-C9300X21

Keep your Catalyst 9300X deployment covered with Cisco CX Level 1 service designed around 8x5xNBD response. This support model is built for organizations that need structured assistance, predictable service windows, and a clear path to resolution when access-layer switching matters most. For infrastructure teams running 12x25G fiber port configurations, this service helps reduce operational risk by aligning support coverage with the hardware that carries core campus traffic. It is a practical fit for environments where downtime is expensive, escalation paths must be defined, and replacement support needs to be available without delay. Cisco service coverage is often the difference between a contained incident and a prolonged outage. CX Level 1 gives procurement and operations teams a support option tied to a specific Catalyst 9300X configuration, helping standardize lifecycle planning and service expectations across the network estate. Ideal For Campus access switching support for Catalyst 9300X deployments Service coverage for 12x25G fiber uplink environments Operations planning for weekday business-hour support models Procurement of support tied to a specific Cisco switching configuration Why This Product 1 Defined 8x5xNBD response versus ad hoc break-fix coverage 2 Tied to Catalyst 9300X hardware rather than generic support 3 Built for 12x25G fiber port deployments 4 Better fit for enterprise operations than basic warranty-only coverage