Cisco CX Level 1 8x5xNBD Catalyst 9300X 12-PO | On-site Exchange Support — CON-L1NBD-C9300X-1

Reduce outage exposure on Catalyst 9300X access infrastructure with a 3-year on-site exchange service built for fast restoration. This coverage combines 8x5 next-business-day support with a 4-hour response target, helping teams restore failed hardware without waiting on standard depot timelines. For enterprise switching environments, the value is in speed and certainty. On-site exchange support helps remove failed components from the recovery path, while parts-and-labor coverage keeps the service model straightforward for operations teams and procurement alike. It is a practical fit for networks where access-layer availability affects users, applications, and downstream services. This service is designed for organizations that want a defined support path for Catalyst 9300X hardware rather than ad hoc break-fix handling. It helps standardize response expectations across sites and gives infrastructure teams a clearer way to protect critical switching assets over a 3-year term. Ideal For Protect campus access switches in enterprise office networks Cover Catalyst 9300X hardware in branch and regional sites Standardize recovery support for distributed switching deployments Reduce operational risk for access-layer infrastructure with strict uptime targets Why This Product 1 On-site exchange support instead of depot-only handling 2 4-hour response target for faster restoration 3 3-year term for longer planning horizon 4 Parts-and-labor coverage for simpler service administration