Cisco CX Level 1 8x5xNBD Catalyst 9000 Compact Switch 8 Port PoE+ | Support — CON-L1NBD-C920CXYZ

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SKU
CON-L1NBD-C920CXYZ
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Protect compact campus switching with Cisco CX Level 1 8x5xNBD coverage for Catalyst 9000 Compact Switch 8 Port PoE+ deployments. Built for teams that cannot afford extended troubleshooting windows, this 1-year technical support service adds a defined response path for severity level 1 incidents, including 30-minute emergency telephone support. The service is designed to keep operations moving when a switch becomes a dependency for access, voice, wireless, or edge-connected devices. With 8x5 coverage and next-business-day support, it gives infrastructure teams a practical balance between cost control and incident readiness. Remote monitoring, web support, email support, phone support, emergency telephone support, and access to the web knowledge base help accelerate diagnosis and reduce time spent searching for answers. For organizations standardizing on Catalyst 9000 Compact Switch hardware, this support tier helps preserve the value of the platform after deployment. It is a fit for environments where predictable service coverage matters more than ad hoc break-fix handling, and where a compact PoE+ switch still carries meaningful business impact. Ideal For Support branch or campus edge switches that carry access-layer traffic Cover compact PoE+ switching used for phones, access points, and endpoints Maintain service continuity for small network closets with limited on-site staff Provide defined incident response for Catalyst 9000 Compact Switch deployments Why This Product 1 8x5 coverage versus basic break-fix handling 2 30-minute emergency response for severity level 1 incidents 3 Remote monitoring and knowledge base access included 4 Purpose-built for Catalyst 9000 Compact Switch deployments
  • Service type: technical support and subscription
  • Service duration: 1 year
  • Coverage window: 8x5
  • Product Supported: Catalyst 9000 Compact Switch 8 Port PoE+
  • Bundle Support: Support and subscription
  • Covered Period: 1 Year
  • Provided Support: Remote monitoring, new releases update, web knowledge base access, web support, email support, phone support, emergency telephone support
  • Service Characteristic: Severity level 1 emergency telephone response in 30 minutes
  • Service Type: Technical support and subscription
  • Remote Onsite: Remote
  • Duration Hours: 1 Year
  • Service Duration: 1 Year
  • Service Location: Remote
  • Service Description: 8x5 next-business-day support for Catalyst 9000 Compact Switch 8 Port PoE+ deployments with severity level 1 emergency response.
  • Certification Vendor: Cisco
  • Key Feature 1: Service type: technical support and subscription
  • Key Feature 2: Service duration: 1 year
  • Key Feature 3: Coverage window: 8x5
  • Key Feature 4: Emergency telephone support for severity level 1 incidents
  • Key Feature 5: 30-minute response time for severity level 1 emergency calls
  • Key Feature 6: Remote monitoring included
  • Key Feature 7: Web, email, and phone support included
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