Cisco CX Level 1 8x5xNBD Catalyst 1300 24-Port GE | Support — CON-L1NBD-C1300T24

Protect access-layer operations with Cisco CX Level 1 8x5xNBD support for the Catalyst 1300 24-port GE, 4x10G SFP platform. Built for teams that need predictable service coverage, this offering pairs business-hours support with next-business-day response expectations to help keep switching issues from turning into extended outages. For environments where the access switch sits on the critical path for users, phones, and downstream systems, service quality matters as much as hardware capability. CX Level 1 gives procurement and operations teams a defined support path for incident handling, helping shorten the time between fault detection and resolution. It is a practical fit for organizations that want dependable vendor-backed coverage without overbuying service tiers they do not need. This service is especially relevant when the switch supports branch, campus, or edge deployments where downtime has immediate business impact. By aligning support coverage to the installed Catalyst 1300 platform, it helps standardize maintenance planning and simplify lifecycle ownerJTFp across the network stack. Ideal For Branch office access switching support Campus network maintenance coverage Edge switch incident response planning Lifecycle support for Catalyst 1300 deployments Why This Product 1 Business-hours coverage instead of 24x7 service 2 Next-business-day response for controlled recovery planning 3 Matched to Catalyst 1300 switching environments 4 Better fit for teams standardizing vendor support tiers