Cisco CX Level 1 8x5xNBD 24 Port PoE Downlinks | Enterprise Support — CON-L1NBD-IE93P424

Keep access switching covered with Cisco CX Level 1 support for a 24-port PoE downlink platform with 4 x 10G uplinks. Built for infrastructure teams that need dependable service response, this coverage helps reduce operational risk when the network carries voice, wireless, security, and user access traffic. An 8x5xNBD support model gives you defined business-hour coverage with next-business-day response, making it easier to plan maintenance and escalation around standard operating windows. For environments where switch availability directly affects productivity, this service adds a clear support path without the cost of higher-touch premium coverage. This is a practical fit for organizations that want vendor-backed assistance for a deployed Cisco access switch configuration. It supports the kind of network edge that must stay stable, especially where PoE endpoints and 10G uplinks concentrate traffic and power requirements in one device. The result is more predictable support handling for a critical part of the campus network. Ideal For Support campus access switches powering phones, access points, and cameras Cover branch or office switching where business-hour response is sufficient Maintain service continuity for PoE-heavy edge network deployments Backstop production access-layer hardware with Cisco support coverage Why This Product 1 Defined 8x5xNBD response instead of ad hoc support 2 Covers a PoE access-layer switch with 10G uplinks 3 Better fit for business-hour operations than 24x7 premium coverage 4 Vendor-backed service reduces escalation uncertainty