Cisco CX Level 1 8x5xNBD 24 Port PoE+ Downlinks | Enterprise Support — CON-L1NBD-IE932PXE

Keep your access layer covered with Cisco CX Level 1 support built for a 24-port PoE+ switch with 4 x 10G uplinks. This service is designed for environments where switch availability directly affects user access, voice, wireless, and edge devices. With 8x5xNBD coverage, it gives IT teams a defined support path during business hours and next-business-day response for hardware issues. For infrastructure teams, the value is operational certainty. When a switch at the edge fails, the impact is immediate: endpoints drop, PoE devices lose power, and uplinks can isolate entire segments. CX Level 1 helps reduce that risk by pairing the hardware with vendor-backed service coverage aligned to enterprise support expectations. This service is a strong fit for organizations standardizing on Cisco switching and looking to protect the lifecycle of deployed access hardware without overbuying support they do not need. It supports predictable budgeting, clearer escalation, and a more resilient network operations posture across branch, campus, and distributed office deployments. Ideal For Protecting campus access switches that power phones and wireless access points Supporting branch office switching where next-business-day replacement is acceptable Maintaining uptime for PoE edge devices in distributed office networks Standardizing support coverage across Cisco access-layer deployments Why This Product 1 Defined 8x5xNBD coverage for business-hour operations 2 Aligned to 24-port PoE+ access switching 3 Includes support context for 4 x 10G uplinks 4 Better fit than basic break-fix coverage for production networks