Cisco CX Level 1 8x5xNBD 24 Port PoE+ Downlinks

Protect access-layer uptime with Cisco CX Level 1 support for 24-port PoE+ downlinks and 4 x 10G uplinks. Designed for teams that need fast next-business-day response, this service helps keep critical switching infrastructure available when outages threaten users, phones, and connected devices. Protect access-layer availability with 8x5xNBD service coverage Reduce outage impact using next-business-day hardware response Support PoE-powered endpoints through coverage for 24-port PoE+ switching Maintain uplink continuity with service aligned to 4 x 10G uplinks Simplify support planning with Cisco-backed service entitlement Improve operational confidence via defined business-hours support windows Preserve network uptime for phones, access points, and edge devices Align service spend with enterprise switching lifecycle requirements Key Features Cisco CX Level 1 service entitlement 8x5xNBD support coverage Designed for 24-port PoE+ downlink configurations Supports 4 x 10G uplink environments Vendor-backed hardware service coverage Enterprise access-layer support model FAQ What does 8x5xNBD mean? It indicates support coverage during eight business hours per day, five days per week, with next-business-day response for covered issues. What hardware does this service support? It is aligned to a 24-port PoE+ switch configuration with 4 x 10G uplinks. Is this a software license? No. This is a Cisco support service entitlement for the specified hardware configuration. Why choose this service level? It fits organizations that need vendor-backed coverage and predictable response times without the cost of higher-touch support tiers.