Cisco CX Level 1 8x5xNBD 24 Port PoE Downlinks

Protect access-layer uptime with Cisco CX Level 1 support for 24-port PoE downlinks and 4 x 10G uplinks. Designed for teams that need predictable response coverage, this service helps keep critical switching infrastructure supported during business hours and beyond. Protect access-layer uptime with 8x5xNBD support coverage Support 24 PoE downlinks with vendor-backed service response Maintain uplink continuity using 4 x 10G uplink coverage Reduce escalation delays with next-business-day response timing Align support windows to standard business-hour operations Cover critical campus switching with Cisco CX Level 1 service Simplify incident handling for PoE-powered edge devices Preserve network availability with defined service coverage Key Features Cisco CX Level 1 support coverage 8x5xNBD service model 24-port PoE downlink platform support 4 x 10G uplink support Vendor-backed incident response Business-hour coverage window Next-business-day response timing FAQ What does 8x5xNBD mean? It indicates support coverage during 8 business hours per day, 5 days per week, with next-business-day response. Is this a hardware product? No. This is a Cisco support service tied to a 24-port PoE downlink configuration with 4 x 10G uplinks. Who is this service best for? It suits teams that run access-layer switching in standard business-hour environments and want predictable vendor response. Does this include onsite service? The source data indicates remote delivery. Onsite coverage is not specified.