Cisco CX Level 1 8x5xNBD 2 x C950048Y4C 8 x | Enterprise Support — CON-L1NBX-C95YN84C

Keep your Catalyst 9500 access or aggregation environment under defined support coverage with Cisco CX Level 1 8x5xNBD service for dual C9500-48Y4C deployments. This service is aimed at organizations that want structured vendor support during business hours with next-business-day response expectations. For infrastructure teams, the benefit is operational clarity. When a switch issue affects routing, uplinks, or site connectivity, you have a Cisco support path tied to the covered hardware rather than an ad hoc escalation process. That matters in environments where consistency, documentation, and predictable response windows are part of the operating model. For procurement, this service helps standardize support on a specific Cisco platform and service level without paying for around-the-clock coverage that may not match the environment’s risk profile. It is a practical choice for enterprises that still need vendor accountability, but can align support to business-hour operations. Use this service when the network is important, but the business can tolerate next-business-day response for non-emergency incidents. It delivers the support discipline expected for enterprise switching while keeping the service scope tightly matched to the installed base. Ideal For Supporting dual Catalyst 9500 switches in a campus or aggregation layer Covering business-hour operations where next-business-day response is acceptable Standardizing vendor support across Cisco switching deployments Maintaining service continuity for core network infrastructure without 24x7 coverage Why This Product 1 8x5xNBD coverage versus 24x7 support 2 Business-hour support versus always-on response 3 Cisco entitlement versus informal vendor assistance 4 Matched to dual C9500-48Y4C deployments