Cisco CX LEVEL 1 24x7x4OSMDS 9396T 32G W48 Active Ports 32G SFP | Support — CON-L14OS-DS9396TK

Keep production switching protected with Cisco CX Level 1 support for the 9396T platform. This service package is designed for environments where network availability directly affects application performance, user access, and operational continuity. With 24x7x4 coverage, it gives infrastructure teams a defined response path when issues arise, helping reduce the time spent waiting for resolution during critical incidents. The service is aligned to the 9396T with 32G SFP and active port coverage, making it a practical fit for high-value switching deployments that cannot tolerate extended disruption. For enterprise teams, the value is not just access to support — it is the ability to keep a core network layer under contract with predictable assistance when the pressure is highest. This level of coverage is well suited to organizations that treat network support as part of uptime strategy, not an afterthought. It helps preserve service continuity, supports faster troubleshooting, and provides a stronger operational posture than basic break-fix coverage. For procurement teams, it also offers a clear way to standardize support on a critical Cisco platform without overbuying unnecessary service scope. Ideal For Supporting a campus core switch that carries business-critical traffic Maintaining service coverage for production network aggregation layers Protecting switch infrastructure in environments with strict uptime targets Standardizing support for Cisco switching assets under enterprise contract Why This Product 1 Defined 24x7x4 response coverage for critical switching 2 Aligned to Cisco 9396T with active port support 3 Better fit for production networks than basic break-fix coverage 4 Designed for enterprise uptime requirements