Cisco CX Level 1 24x7x4OSC Catalyst 9115AX Series | Support, Enterprise — CON-L14OS-C915AXIB

Protect wireless access where downtime is not an option. CX Level 1 24x7x4OS for Cisco Catalyst 9115AX Series gives infrastructure teams around-the-clock support coverage with a four-hour onsite service objective, helping reduce the impact of outages and accelerate recovery when access points or adjacent network services need attention. This service is designed for organizations that depend on stable connectivity across offices, campuses, and distributed environments. It fits teams that want a defined support path rather than ad hoc break-fix response, especially when wireless availability affects user productivity, voice, mobility, and critical applications. For procurement and operations leaders, the value is in the predictability: a named support tier, continuous coverage, and a service model aligned to enterprise uptime expectations. It helps justify the investment in Cisco infrastructure by extending the operational life of the deployment and reducing the risk of prolonged disruption. Use it when wireless access is business-critical and response time matters as much as the hardware itself. Ideal For Campus wireless support for employee and guest access Production network coverage for business-critical access points Distributed office environments requiring rapid onsite response IT operations teams standardizing support for Cisco wireless infrastructure Why This Product 1 Defined 24x7 coverage versus best-effort break-fix support 2 Four-hour onsite objective for faster recovery 3 Purpose-built for Cisco Catalyst 9115AX Series 4 Enterprise support model for production wireless networks