Cisco CX Level 1 24x7x4OS UCS Fabric Interconnect | Support — CON-L14OS-UCSFI66C

When UCS fabric connectivity sits at the center of the environment, response time matters. Cisco CX Level 1 24x7x4OS support for the 6th Generation UCS Fabric Interconnect is built for teams that need continuous coverage and a clear support path when issues arise. It gives infrastructure leaders a way to protect critical compute networking with vendor-backed assistance that matches the operational importance of the platform. This support offering is well suited to enterprise data centers where uptime, escalation discipline, and predictable service handling are non-negotiable. Around-the-clock coverage helps reduce exposure during nights, weekends, and maintenance windows, while Level 1 support provides a defined entry point for issue management. For organizations standardizing on Cisco UCS, it adds a layer of operational confidence without changing the underlying architecture. Choose this service when the cost of delay is higher than the cost of coverage. It is a practical fit for procurement teams and systems architects who need support terms that align with production risk, service continuity, and the long-term value of Cisco infrastructure. Ideal For 24x7 support for production UCS environments Coverage for data centers running Cisco UCS Fabric Interconnects Support planning for maintenance windows and after-hours operations Procurement of vendor-backed support for critical infrastructure Why This Product 1 24x7x4OS coverage supports always-on operations 2 Level 1 support provides a defined intake path 3 Cisco-specific coverage fits UCS environments 4 Stronger operational fit than generic third-party support