Cisco CX Level 1 24x7x4OS Hyperconverged X Fabric | Support — CON-L14OS-HCIXFI6A

Keep hyperconverged systems supported when uptime matters most. Cisco CX Level 1 24x7x4OS for Cisco Compute Hyperconverged X Fabric provides continuous service coverage with a 4-hour onsite response target, helping infrastructure teams maintain operational continuity across demanding production environments. This support offering is designed for organizations that run business-critical workloads on Cisco hyperconverged platforms and need fast access to vendor service resources. It helps reduce the operational risk of extended outages, supports faster issue escalation, and gives IT teams a defined service path when incidents affect core infrastructure. For procurement and architecture teams, the value is in the service level itself: 24x7 coverage, onsite response commitment, and Cisco-backed support for a platform that often anchors virtualized and converged workloads. It is the kind of support tier that makes sense when downtime costs more than the service premium. Ideal For Supporting production hyperconverged clusters that require continuous coverage Covering Cisco Compute Hyperconverged X Fabric deployments in enterprise data centers Reducing downtime risk for business-critical virtualized workloads Providing vendor-backed response for incidents that need onsite attention Why This Product 1 24x7 coverage for critical infrastructure 2 4-hour onsite response target 3 Cisco-specific support for hyperconverged fabric 4 Premium service tier for production environments