Cisco CX Level 1 24x7x4OS HCI Support | Nutanix, Enterprise — CON-L14OS-HCIN8FRE

Keep hyperconverged infrastructure stable when service interruptions are not an option. Cisco CX Level 1 24x7x4OS support for Nutanix environments provides around-the-clock access to technical assistance with a four-hour response objective, helping teams move quickly from incident to resolution. This service is designed for organizations that depend on HCI for core applications, virtualized workloads, and shared infrastructure services. It gives IT teams a structured support path for troubleshooting, case handling, and operational guidance, reducing the burden on internal staff during high-pressure events. For enterprises running mixed workloads on Nutanix, the value is in continuity. Faster engagement, defined support coverage, and vendor-backed expertise help limit downtime exposure and preserve service levels across the stack. It is a practical choice for teams that need dependable support without adding complexity to day-to-day operations. Ideal For Supporting production Nutanix clusters running business-critical workloads Providing after-hours escalation coverage for distributed infrastructure teams Maintaining service continuity for virtualized application environments Backing enterprise HCI operations with vendor-led technical support Why This Product 1 Provides 24x7 coverage instead of business-hours-only support 2 Includes a 4-hour response objective for faster escalation 3 Targets Nutanix HCI environments rather than generic infrastructure 4 Backed by Cisco support processes for enterprise operations