Cisco CX Level 1 24x7x4OS for Nutanix HCI | Support, Enterprise — CON-L14OS-HCI5CSNU

Keep all-NVMe Nutanix hyperconverged infrastructure on a tighter support path with Cisco CX Level 1 24x7x4OS coverage. This service is designed for teams that cannot afford slow escalation or uncertain recovery when storage, compute, or cluster behavior affects production workloads. With around-the-clock access and a four-hour on-site service objective, it supports faster containment of incidents and more predictable restoration of service. For infrastructure leaders, the value is operational confidence. Hyperconverged platforms concentrate critical services into fewer nodes, which raises the cost of disruption and makes response quality matter. Cisco-backed support helps your team move from symptom to resolution with a structured escalation model suited to enterprise Nutanix deployments. It is a practical fit for environments where uptime, response discipline, and vendor accountability justify the premium over basic break-fix coverage. Ideal For Supporting production Nutanix clusters running business-critical virtual workloads Covering all-NVMe hyperconverged nodes in enterprise data centers Backing remote infrastructure teams that need 24x7 escalation coverage Reducing recovery risk for environments with strict uptime commitments Why This Product 1 Includes 24x7x4OS coverage rather than standard business-hours support 2 Targets Nutanix all-NVMe hyperconverged environments 3 Adds Cisco Level 1 handling for structured escalation 4 Supports faster recovery with a four-hour on-site objective