Cisco CX Level 1 24x7x4OS Catalyst 9300 48-Port 12 MGig | Enterprise Support — CON-L14OS-C93A048M

Keep access-layer switching covered when outages are not an option. This Cisco CX Level 1 service provides 24x7x4 OS support for Catalyst 9300 48-port 12 MGig environments, giving infrastructure teams a defined response path for critical network operations. Built for organizations that depend on stable campus switching, this service helps reduce recovery uncertainty by pairing around-the-clock availability with a four-hour response objective. It is a practical fit for production networks where access switches sit at the edge of user, voice, and application traffic. For procurement teams, the value is in service continuity and support clarity. Instead of absorbing the risk of slower, ad hoc escalation, you get a support model aligned to enterprise uptime expectations and the installed base of Catalyst 9300 hardware. That makes it easier to standardize coverage across sites and justify the premium over basic support tiers. Use it where switch availability directly affects users, operations, and downstream services. When the network edge matters, this level of coverage helps keep the environment moving. Ideal For Campus access-layer support for Catalyst 9300 switch deployments Enterprise network operations requiring 24x7 support coverage Sites where switch downtime affects users, voice, and application access Standardized support for distributed Catalyst 9300 installations Why This Product 1 Provides 24x7x4 support coverage instead of basic business-hours assistance 2 Targets Catalyst 9300 48-port 12 MGig environments specifically 3 Includes a four-hour response objective for faster recovery planning 4 Fits production network operations that need predictable service handling