Cisco CX Level 1 24x7x4MDS 9706 Support | On-site Maintenance — CON-L14HR-C9706

Keep Cisco 9706 chassis environments covered with a service plan built for fast response and disciplined recovery. This 4-year on-site maintenance offering delivers 24x7x4 hour parts-and-labor support, plus 2-hour phone response for urgent escalation. It is designed for infrastructure teams that cannot afford extended service gaps or slow parts handling. The package includes remote diagnosis, phone support, repair, parts replacement, web knowledge base access, and new releases updates, giving operations teams the tools to resolve issues efficiently and keep systems aligned with current service guidance. Defective media retention adds an extra layer of control for organizations with data-handling requirements. For environments where chassis availability matters, this support model helps reduce operational risk and keeps maintenance aligned with enterprise expectations. It is a practical choice when the cost of downtime exceeds the premium for faster response, on-site service, and broader support coverage. Ideal For Supporting Cisco 9706 chassis deployments in production networks Maintaining high-availability infrastructure with strict response targets Covering remote sites that need on-site repair coordination Managing service continuity for hardware with data-retention requirements Why This Product 1 Faster response than standard business-hours coverage 2 On-site parts and labor support for reduced downtime 3 Defective media retention for tighter control over failed drives or components 4 4-year coverage for long-term operational planning