Cisco CX LEVEL 1 24x7x4C9200L 48-Port PoE Support | Enterprise Service — CON-L14HR-C9200L4A

Keep access switching under vendor-backed support designed for production networks that cannot afford uncertainty. Cisco CX Level 1 for the Catalyst 9200L platform provides 24x7 coverage for a 48-port PoE configuration, giving infrastructure teams a clear path for issue handling when access-layer incidents affect users, endpoints, or downstream services. This service fits environments built around 12 mGig ports, 36 1G ports, and 4 10G uplinks, where the switch is expected to carry voice, wireless, collaboration, and general user traffic without interruption. For teams standardizing on Cisco access hardware, the value is not just coverage — it is predictable support alignment for a critical edge device that sits close to the business. Use it to reduce time spent navigating escalation paths during outages, maintenance windows, or hardware-related faults. For procurement teams, it helps preserve the operational value of the switch investment by pairing the platform with a support tier intended for continuous business use. Ideal For Supporting a campus access switch serving wired users and PoE endpoints Maintaining coverage for branch or edge switching tied to business-critical traffic Backing a Catalyst 9200L deployment with vendor-aligned support coverage Protecting mixed-speed access networks with continuous service availability Why This Product 1 24x7 vendor-backed coverage versus limited-hours support 2 Built for Catalyst 9200L access switching versus generic service plans 3 Aligned to 48-port PoE deployments versus single-device coverage only 4 Supports mixed mGig, 1G, and 10G access environments