Cisco CX Level 1 24x7x4 Room Kit EQ Q Support | Enterprise Service — CON-L14HR-VSXLBMDC

Protect meeting-room availability with Cisco CX Level 1 24x7x4 support for Room Kit EQ Q. Built for organizations that depend on consistent collaboration performance, this service provides around-the-clock access to assistance with a four-hour response target, helping IT teams move faster when issues affect executive rooms, conference spaces, or distributed work environments. For infrastructure teams, the value is operational certainty. Instead of treating collaboration endpoints as best-effort assets, this support coverage helps preserve service continuity and reduce the time spent coordinating escalations. It is a practical fit for environments where downtime affects leaderJTFp meetings, customer calls, and cross-site collaboration. This service is designed to complement Cisco Room Kit EQ Q deployments with a support model that matches the importance of the hardware. It gives procurement and IT leaders a clear way to align service coverage with business-critical usage, while keeping support expectations defined and predictable. Ideal For Executive conference rooms requiring continuous support coverage Enterprise collaboration deployments with strict uptime expectations IT teams standardizing support for Cisco room-based video systems Organizations that need defined response targets for meeting spaces Why This Product 1 24x7x4 coverage versus standard business-hours support 2 Level 1 assistance for faster first-line resolution 3 Four-hour response target for time-sensitive issues 4 Cisco-specific coverage for Room Kit EQ Q deployments