Cisco CX Level 1 24x7x4 Nexus 9300 28x100G 8x400G | Enterprise Support — CON-L14HR-N9KC936G

Protect high-speed switching infrastructure with Cisco CX Level 1 24x7x4 support for Nexus 9300 platforms configured with 28 x 100G and 8 x 400G ports. This service is built for environments where fabric availability, escalation speed, and vendor accountability matter more than generic break-fix coverage. For data center teams running dense leaf-spine architectures, the value is in response discipline. Around-the-clock coverage helps reduce exposure when issues surface outside business hours, while the 4-hour response target supports faster restoration planning for critical network services. That matters when the switch layer carries storage, virtualization, and east-west traffic that cannot wait for next-day attention. This support offering is a fit for organizations that want Cisco-backed service continuity for premium Nexus hardware. It helps standardize support ownerJTFp across production fabrics and gives procurement teams a clear service line tied to a specific platform configuration. For infrastructure leaders, it is a practical way to protect a high-value switching investment with coverage aligned to the operational demands of enterprise data centers. Ideal For Supporting a production leaf-spine fabric built on Nexus 9300 switches Maintaining uptime for east-west traffic in a data center core Standardizing vendor support for high-speed switching infrastructure Protecting a premium Cisco switching investment in enterprise operations Why This Product 1 24x7x4 coverage versus standard business-hour support 2 4-hour response target for faster escalation handling 3 Platform-specific coverage for Nexus 9300 deployments 4 Supports both 100G and 400G switching environments