Cisco CX Level 1 24x7x4 Firepower 2120 Appli | Support Services — CON-L14HR-FPR2120K

Keep your Firepower 2120 appliance covered with Cisco CX Level 1 24x7x4 support. Designed for security teams that depend on stable perimeter enforcement, this service provides continuous access to Cisco support resources and a defined response path when operational issues affect firewall performance. In security infrastructure, delays are expensive. A support plan with around-the-clock coverage and four-hour onsite response helps teams move faster from incident to resolution, especially when the appliance sits at a critical network boundary or protects sensitive application traffic. This bundle is well suited to organizations that want vendor-backed support for a production firewall without adding complexity to day-to-day operations. It helps preserve uptime, reduce pressure on internal teams, and maintain a clear escalation route for hardware and software issues tied to the Firepower 2120 platform. For environments where security controls must stay active and accountable, this service adds the operational confidence that comes with Cisco support. Ideal For Supporting a Firepower 2120 at the network perimeter Maintaining service coverage for a production firewall deployment Backing security operations with vendor escalation support Covering critical traffic inspection in a branch or data center edge Why This Product 1 Built for Firepower 2120 support requirements 2 Includes 24x7x4 coverage instead of limited-hour support 3 Adds four-hour onsite response for faster recovery 4 Backed by Cisco rather than third-party support