Cisco CX Level 1 24x7x4 DNA Center Appliance | Support Services — CON-L14HR-DN3HWLXL

Keep Cisco DNA Center Appliance Gen 3 aligned to the support expectations of enterprise network operations. CX Level 1 24x7x4 coverage provides around-the-clock access to Cisco support with four-hour response objectives, helping teams move quickly when platform issues affect automation, assurance, or network visibility. This service is designed for environments where DNA Center is central to day-to-day operations and service interruptions carry real cost. The 80-core designation reflects the supported appliance profile, making it a fit for organizations that need structured vendor support for a production deployment rather than basic break-fix coverage. For infrastructure teams, the value is speed, accountability, and continuity. When a platform that orchestrates network policy and telemetry needs attention, support quality matters as much as the software itself. CX Level 1 helps ensure issues are routed through Cisco-backed processes with the urgency expected in enterprise environments. Ideal For Supporting a production Cisco DNA Center Appliance Gen 3 deployment Maintaining network automation platform coverage for enterprise operations Providing vendor-backed response for critical infrastructure incidents Standardizing support for an 80-core appliance environment Why This Product 1 24x7x4 response coverage versus standard business-hours support 2 Cisco vendor support versus third-party break-fix coverage 3 Built for the 80-core appliance profile versus generic entitlement 4 Production-grade support for network automation platforms